Confidentiality Policy

Issuance No: A17
Issuance Date: April 4, 2007; Revised 1/6/09
Subject: Confidentiality Policy

All staff of the Workforce Development Board, subcontracting agencies and/or consultants who use the ToolBox case management system as they carry out their duties in the workforce development system will comply with the Missouri Workforce Development System Confidentiality & Information Security Plan, Issuance 01-2008.  Prior to being assigned an access code to Toolbox, the staff or consultant will be required to demonstrate knowledge of this Confidentiality & Information Security Plan (later referred to as The Plan) by passing an electronically-administered exam.  Staff or consultants who do not use ToolBox, but have access to confidential information as defined in The Plan will be required to sign the Northwest WDB Oath of Confidentiality stated below, or comply with their own agency confidentiality policies.  Documentation of confidentiality agreements will be maintained by the Program Operations Manager.  In addition to the exams and oaths, the confidentiality policy statement is incorporated in the Northwest Business Plan, which serves as our Memorandum of Understanding.

“It is understood that the development, implementation and continuous improvement of the Career Centers will require mutual trust and teamwork between the partner agencies, all working together to accomplish the shared goals.  It is further understood that respect and appropriate use of customer’s personal data is a requisite for partner participation in the workforce development system.  Through their signature on the Business Plan, all partners agree to the Oath of Confidentiality, included as Attachment 9.”

Oath of Confidentiality

Serving as a member of the workforce development system in Northwest Missouri, I understand that, by virtue of my position, I may have access to confidential records of various Departments and Divisions of the State and Federal government.  I agree to guard this information from exposure and to adhere to all ethical and regulatory provisions regarding the divulging of information.  I understand that I may discuss this information with appropriate personnel only, and only as is necessary to discharge the duties of my position.  I further understand that violation of this Oath of Confidentiality could result in disciplinary action.  My signature below confirms that I have read, understand, and accept the above Oath of Confidentiality.


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